Start of menu
Search US website
Close Menu
Create an account?
Register now
Log in to your account
Create an account
Access your American Express® Merchant Account online
Access account information 24/7
Manage payments and disputes online
Get insights, tools, merchandise and more
Accept payments by phone
Use the Dial Payment System to accept American Express® Card payments without a terminal.
Fast. Simple. Cost-effective.
If your business lacks a traditional storefront and processes a limited number of transactions, our phone payment system can give you the freedom to accept Card purchases via telephone anytime, anywhere - simply by calling a toll-free number and following the automated prompts.
While there is a one-time setup fee at enrollment plus a recurring monthly fee, there is no need to purchase a traditional Card terminal. Operation simply requires access to a touch-tone phone. The initial setup will take approximately 5-7 business days.
The system supports both English and Spanish users. Corporate Purchasing Card users qualify for lower pricing (Level 2).
Need help?
To accept Card Payments by phone at your business, contact a customer service representative at  1-800-528-0682 or
Click to Chat
How it works
Fast authorizations 24/7 from any touch-tone phone, including cellular phones
Instant submission of your transactions, refunds, and credits
No need to purchase a terminal, paper charge slips, or any other special equipment
Level 2 order data allows you to process transactions for your Corporate Purchasing Card clients with Line Item Detail information so your clients can easily track purchases with their cost management systems.